Chapter Review Questions

What contributions did ancient civilizations make to management thought?
Describe the role of the Renaissance in shaping management thought.
How did the Industrial Revolution change business and the economy?
Describe scientific management. How was scientific management different from management techniques that came before it?
Who were the key contributors to scientific management?
Describe the Hawthorne studies. Was Elton Mayo a humanist?
What is the zone of indifference?
Describe Follett’s concept of conflict resolution.
What does open systems say about management?
What is contingency management?